Frequently Asked Questions
Where is my order?
Ebooks and audiobooks are delivered by email from our distributor, BookFunnel. The email will be sent from help@bookfunnel.com immediately after purchase. (Check your spam/junk folder as it may have gone in there.)
You can also go to www.bookfunnel.com/help and use your email as your login name to see all the books you've purchased.
We strive to ship print books within 48 hours of receiving an order.
Can I read on my E-reader?
Bookfunnel allows you to send the ebooks to your preferred e-reader or app via email. It is a fairly simple process. If you have any issues, you can reach out to BookFunnel at help@bookfunnel.com and they are ready and willing to assist you.
For the audiobooks, the best way to enjoy them is directly through the BookFunnel app. At this time, we do not allow downloads of the audiobooks as this makes them easier to pirate. The BookFunnel app is easy and free.
What do I do if the codes have expired?
When you purchase digital products, BookFunnel sends a download code and you have 14 days to download the book before the code expires. Don’t worry, even if you miss this deadline, you have the books forever. Reach out to BookFunnel at help@bookfunnel.com to request new code or go to www.bookfunnel.com/help and use your email to login. There you will find all the books you have purchased under that email.
Is there a specific order to read the Northern Lakes Mystery series?
The books can be read out of sequence, but readers are encouraged to start with the first book, Figure Eight, as that sets a lot of the background for John Cabrelli. Learn more about the book sequence here.
Can I return products?
Feet Wet Writing accepts returns for paperback and hardcover books, as long as they are in new, unread condition and not inscribed. Contact us to learn more. Digital products are not returnable.
Are the books available at other retailers?
All of Jeff Nania's Northern Lakes Mysteries are available at full price at other retailers and we love it when you shop with our independent retail partners! Jeff's short story, Autumn, and Hands On, Feet Wet by Victoria Rydberg-Nania are only available here.
Amazon • Apple • Barnes & Noble • Bookshop • Books-A-Million • Kobo • Google Play
Audio is also available through: Libro.FM • NOOK Audiobooks • Chirp • Everand (Scribd) • Kobo, Walmart • Audiobooks.com • Storytel • Google Play • Apple • Audible, Amazon • hoopla
How do I contact Jeff Nania?
If you need anything, reach out to our team at office@feetwetwriting.com